Orders are processed within the Shopify system, specifically using the EasyScan app to streamline the picking process and reduce errors. Follow the steps below to ensure accurate and efficient order fulfillment.
Step 1: Access the Unfulfilled Orders List
- Navigate to the EasyScan app within Shopify using the following link: Unfulfilled Orders List.
- Review the list of unfulfilled orders. Confirm that the orders are paid and ready for processing.
Step 2: Understand the Bin Location System
Products are stored on Metro Racks with a structured labeling system:
- Rack Labels: Each rack is labeled numerically (e.g., R1, R2, etc.).
- Side Labels: Each rack has two sides:
- Side A: Front side
- Side B: Back side
- Shelf Labels: Shelves are labeled sequentially (e.g., S1, S2, etc.).
- Bin Location Format: "R1-B-S2" represents:
- Rack 1
- Side B
- Shelf 2
Each product is stored in a plastic stackable bin located within its designated bin location. These bins are labeled with the last three digits of the SKU to minimize errors when selecting items with similar names.
Step 3: Gather Supplies
Before picking items, ensure you have the following:
- A Pick Bin to collect the items.
- A Barcode Scanner connected to the EasyScan app.
Step 4: Picking Items
- Locate the Bin: Use the bin location from the order details to find the correct rack, side, and shelf.
- Verify the SKU: Look for the last three digits of the SKU on the label of the smaller plastic bin.
- Scan Items:
- Use the barcode scanner to scan each item as it is placed into the pick bin.
- Confirm that the correct quantity is picked by following the prompts in the EasyScan app.
- Repeat: Continue picking items for the order until all are accounted for.
Step 5: Mark the Order as Pick Completed
- Once all items are picked, use the EasyScan app to mark the order as Pick Completed.
- The system will automatically advance to the shipping screen.
Step 6: Shipping the Order
- Use Shopify’s built-in shipping system to ship the order unless it contains a LiPo battery.
- For orders containing LiPo batteries, follow the specialized shipping guidelines to comply with regulations.
Additional Notes
- Ensure that the pick bin contains all scanned items before proceeding to shipping.
- Double-check that the correct items and quantities are picked to maintain accuracy.
- Contact a supervisor if any discrepancies are found during the picking or shipping process.
By following these steps, you can efficiently and accurately process online orders while minimizing errors and ensuring customer satisfaction.